Hey, I'm a Service Advisor here at ONYX Automotive. I've been at it for nine years now, and I'm a Nebraska City native. Helping people is a big part of what I do, and I genuinely enjoy hearing the stories my customers share. You might even find me talking your ear off about golf – I'm an avid player and always up for a round. I'm told I'm pretty good at remembering details, which comes in handy when figuring out what a customer needs. My main focus is making sure everyone who walks through our doors gets the best possible service, and I love making their day a little brighter. I’m lucky enough to have made some good friends along the way. I'm a father, and I try to bring that same dedication and focus to work. By the way, I used to ride sheep, and I took first place at the Sidney Iowa Rodeo when I was 7. I actually went to UNO and Arizona before deciding to pursue my love of cars and helping people. I'm all about providing efficient service and making sure everyone has a good experience.
4.9 / 5 based on 247 ratings (166 written reviews)
Colin is always amazing. Personal customer service excellence
— Caroline M. ,
Never been to BMW of Omaha before and Colin was very welcoming and willing to listen to my comments and concerns about my car. He was easy to speak with and took care of me right away. 10 outta 10 customer service.
— Colby S. ,
He's great! Positive and friendly
— Tracy R. ,
Excellent service!
— Paula G. ,
The overall experience was good, I was appreciative of being able to have a loner car while mine was being fixed. I was disappointed in the lack of correspondence. I had to initiate the conversations for updates.
— Amy O. ,
Colin and the crew did a great job taking care of a problem with my X3.
— James F. ,
My overall experience with Colin was excellent as always. A++
— Matthew W. ,
Colin was up for the challenge when I brought in my 2009 M6. Not many of these cars around and it had a unique problem that he and his mechanics figured out. They all did a great job John
— John G. ,
Colin kept me updated on the progress of repairs and parts that were ordered. I am satisfied with the work that was completed on my vehicle within the estimated cost that Colin explained when I brought it in.
— Darrell P. ,
Colin is exceptional. I've never had a service advisor like him, Onyx or otherwise. He always remembers me and asks how my car is doing, even when I'm there with a different car. He deserves a bonus or a raise or something. I never doubt that I'm going to be well taken care of when he's on the case.
— Marcus F. ,