About Evelin
Welcome to the dealership with hardworking staff who always put the needs of our customers first. I'm Evelin Diaz, a Service Adviser who looks forward to meeting you and learning more about your vehicle needs. I grew up in Omaha and studied at the University of Nebraska at Omaha. I love watching or taking on anything related to Disney and Marvel; I'm also a huge fan of Boho décor and love gardening. I enjoy DIY projects with my spouse, especially upgrades and house decor. Making memories with my husband and our daughter is what I look forward to each day. Our beautiful girl is the perfect daughter that a parent could ask for. My husband is also in the automotive industry, working as a technician; we met six years ago while working for Toyota. I bring so much to my profession, such as attention to detail and great customer service skills. I'm also bilingual, speaking Spanish and English fluently. Guests enjoy working with me for many reasons, such as my ability to put myself in almost anyone's shoes, allowing me to sympathize and recognize how I'd like to be treated in that situation. One of the proudest aspects of my job is having the ability to help customers in need, providing guidance and understanding with their car issues. Car troubles surprise guests in many situations, and they're not prepared for the outcome. However, I take the time to explain the situation thoroughly, doing all I can to ease the problem and eliminate any other difficulties. Learning about vehicles has been a fun part of my career, which began in 2017. It is truly rewarding to assist and guide those who need it and watch them drive away safely with a smile.
Customer rating
5.0 / 5 based on 287 ratings (210 written reviews)
Recent reviews
Evelin worked hard on making my service experience great. There were unforeseen issues that she worked out for me, and everything work out to my satisfaction. Thank you.
— Ben T. ,
Great customer service and was super helpful in answering all questions
— Ravneet G. ,
As usual Evelin had everything organized and quickly taken care of. She makes it an enjoyable experience
— Thomas F. ,
Evelin is my link to Omaha Land Rover dealership! She is very knowledgeable, informative, professional and has a beautiful personality! Would recommend Evelin to my family and friends! The dealership as a whole is very professional and staff is very friendly!
— Vicki S. ,
Very helpful
— Troy M. ,
She is absolutely AMAZING!!!!! She is so helpful, and goes above and beyond to help you with any questions… she is the best and my favorite!!! All 10s across the board!!!! Give her a raise!
— Lowell N. ,
Great! My only issue was I asked the driver that picked up my vehicle to relay that I needed a software update and that it had not loaded for me and to see if they could do it at the service but that wasn’t relayed. I will take partial responsibility for not texbringung that up at my appointment schedule
— Mary M. ,
Evelin is always great to deal with. She makes whatever I am having done go smoothly and timely. A true asset.
— George B. ,
Evelin is the best. She should get a raise
— James B. ,
My experience with Evelin was great! She was professional and very helpful throughout the whole process. Evelin kept me informed, answered my questions, and made everything easy. Excellent customer service! Highly recommend!
— Olga S. ,